FAQs
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Booking + Memberships
You can purchase a membership from our website or download our app. You will be prompted to create an account. Here you will sign a waiver, and make your purchase selection. This is where you will schedule all future bookings, cancel bookings, and make future purchases.
We offer various membership options to suit different fitness goals and preferences. Please visit our pricing page for more information.
Our Founding/Unlimited members can sign up for classes three weeks in advance. Class pack or individual class purchases can book classes two weeks in advance.
Although we do not offer specific levels of classes, we do offer Get Ready Lagree 101 as an entry level step. Get Tight, Get Shit Done, and Get Drenched are all levels welcome, Get Humbled is our advanced Lagree class.
We're sorry, but we do not offer refunds on class credits, no show fees, or late cancel fees. If you cancel your class prior to our 12 hour cancelation window, your class will be credited back to your account.
No, we can not transfer class credits from one person to another. However, our unlimited members do receive 2 free guest passes per month. If you are moving out of town, and wish to gift your classes to someone-we can absolutely do that!
We have a 12 hour cancelation policy. No exceptions. $20.00 for a late cancel, $30.00 for a no show regardless of membership, or class package. If you have a class package, you will be charged the fee, but you will get your class back to your account to use a different time. All cancelations must be done on your Monarch Fitness App or online. Calls, emails, text messages will not suffice as we are not checking them through the night and day.
You can via your app, but when canceling out of one class for another class, the late cancel fees do apply.
No, we only allow one booking per day per client. We have limited spaces, and want all our clients to have more chances to get into class. Plus- if you come in and Get Shit Done, you won’t need to do two classes!
You may place your Monthly Membership on a complimentary one month pause once per calendar year by sending a request to hello@monarchstudio.fit at least 30 days in advance of the requested pause.
If you want to cancel your membership at any point, contact us 10 days prior to the expiration of the current billing cycle and we will cancel the auto-renew. Please note that all monthly memberships require a 3-month commitment from start date: if you cancel your agreement prior to the 3 month commitment, you will be charged a $100.00 cancellation fee.
Adding yourself to the waitlist is similar to that of flying standby. Once you are on the waitlist you are committing to the standby position until you remove yourself from the waitlist. As we often have many people on the waitlist, you are holding a spot in that line. If you get into class off of the waitlist and it is within the 12-hour cancelation window, you are responsible for the fee if you no show or late cancel. No exceptions. Why? Because there could be several people behind you on that waitlist that were anxiously waiting for a spot to open, and would have been excited to get into that class. When and if you decide you no longer wish to take that class and be on standby, it is your responsibility to remove yourself from that class via your app or online portal. Not by email, phone or text. We do not check messages all night and day. The waitlist does stop auto adding people off the waitlist into class 2 hours prior to the start of class so that you are not added last minute. If you still have not gotten off the waitlist, always check the class openings within that two hour gap, because if a spot opens, it will open to the public in that two hour period. If you need more clarity- send us an email, text, or call before going standby and being charged fees.
To check your waitlist status, log in to your account and select My Classes. If you are on the waitlist, you will see your waitlist position. If you do not want this class, be sure to remove yourself from the waitlist or notify us and we’ll remove you.
Studio Etiquitte
If this is your first time visiting our studio, we ask you arrive 15 min before classes to become acquainted with the studio, equipment, and instructor so that you have a seamless experience! If you are a returning student, we recommend you arrive 5 min prior to class. We do lock the door 10 min after class begins to avoid interruptions.
We require Grip Socks for use in any of our Lagree classes. These may be brought from home, or purchased in the studio. Clean tennis shoes, or grip socks can be worn for HIIT training. But please bring clean shoes!! No barefeet.
If you need to leave your phone by your machine in the case of an emergency, we totally understand. Otherwise, please leave your phone in your car, or on silent in a cubby. It’s important to be mindful of others, phoning-in your workout is not! Please note that filming during class is prohibited. Feel free to snap a pic before or after, especially on our social mirror!
No. We love your dog but the studio is not a safe space for their paws. If you have a service animal, we may ask if they are required because of a disability and what task they’ve been trained to perform.
We do not offer childcare in any of our studios. Big parts and little hands don’t mix well, and we don’t allow children at our studios for liability reasons.
Am I The Right Fit?
We welcome all fitness levels. Both offer modifications and options you can take as you grow in your practice. But do be prepared to shake, sweat, and be sore!
If you are recovering from knee, back or shoulder surgery we would not advise taking class until your doctor clears you to do so.
If you were regularly taking Lagree and HIIT Classes before you got pregnant, you can continue to take class as long as you feel comfortable and have your doctor’s approval. Please discuss this class with you doctor before taking class.
If you are new to Monarch, we do not advise you to try it for the first time when pregnant. Doctors don’t recommend taking a new workout when pregnant, especially something as core-intensive as Lagree.
Your physician should clear any post-pregnancy activity. Remember to be kind to your body and take your time getting back into a workout routine.
You must be at least 14 years of age to attend classes at Monarch. Students ages 14-17 will require a signature from their parent, as well as be accompanied by their parent for the first class.
We can't answer that for you. Fitness levels and abilities vary greatly from person to person and you will have to use your judgement. Our classes are safe on the body - but not easy!
Studio Offerings
We ask that you email the studio hello@monarchstudio.fit with any questions, or concerns. Our staff will get back to you as soon as possible. You can also text or call (406) 589-5387 and leave a message. Please note: We do not have a full time employee answering phones. We ask you cancel and book classes via your customer portal. We will return your messages within 24 hours.
Monarch Studio does not have showers but we do provide a cold essential oil towel to take care of that sweat after class!
We do not have locker rooms, but we do offer cubbies to store personal belongings during your class, as well as a restroom you may change in and freshen up after class.
We sell the essentials you would need to take a class. Socks, leggings, tops etc. As well as Monarch Branded Merch. We also sell a variety of fun beverages to enjoy post workout, as well as some quick healthy snacks!